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Your assistant is an extension of yourself. Your success is their success, and equally, their success is your success. When one of you is off, the other one is left picking up the pieces. You greatly depend on each other to hit targeted work goals and achieve the shared outcomes that you want. Regular maintenance on three key pieces of this relationship can create important ...

We may not be living on Mars or traveling to work using jet packs, but there's no doubt the coming decade will bring many exciting technological advances. In this article, I want to outline the 25 key technology trends that I believe will shape the 2020s. 1. Artificial intelligence (AI) and machine learning. The increasing ability of machines to learn and act intelligently w...

Despite two decades of email and social media marketing, and the digitization of the consumer experience, catalog mailings have been steadily increasing since 2015. What’s more, is that consumers are surprisingly enthusiastic about receiving them – response rates from catalogs have increased by 170% from 2004 to 2018. The effects are not just confined to digital laggards who...

Artificial intelligence is the result of coding, and now coding is the result of artificial intelligence. Yes, AI has come full circle, because more companies and more coders are using it to aid the software development process. Now, software developers can use AI to write and review code, detect bugs, test software, and even optimize development projects. And thanks to such...

Imagine this scenario: An employee named Rowen arrives at work on his 10-year anniversary and finds a gift card with a sticky note on his desk. The note is from his manager, acknowledging his anniversary. Realizing it didn’t even include a thank-you or congratulations, Rowen rolls his eyes. While most companies run employee-recognition programs of some sort, all too often th...

Artificial intelligence has disrupted every area of our lives — from the curated shopping experiences we’ve come to expect from companies like Amazon and Alibaba to the personalized recommendations that channels like YouTube and Netflix use to market their latest content. But, when it comes to the workplace, in many ways, AI is still in its infancy. This is particularly true...

If you are simply aiming for a “good” culture at your organization, you’re setting the bar too low. An organization that embraces values like integrity and teamwork is really no different from any other. If you want to produce the kinds of specific outcomes that will allow you to differentiate your company, you need to define a unique culture that cultivates the necessary ki...

In a world of push notifications, email, instant messaging, and shrinking office space, we’re becoming increasingly distracted at work. The average employee is getting interrupted 50 to 60 times per day, and about 80% of these interruptions are unimportant. As a result, people are spending little time in what psychologists call “the flow state,” space where people are up to ...

A pretty format and creative word choice will only take your résumé so far. With the average job receiving 250 applicants, building a standout résumé matters, especially if you have some rocky patches to explain, like job gaps or career shifts. In my time as a career coach, I have been sent hundreds of résumés that are in dire need of help. Like so many people, a recent clie...

As we enter 2020, marketers and business owners must prepare for upcoming digital marketing trends. The landscape of marketing is constantly changing, and if you don’t keep up, you’ll miss out on ways to bring your business to new heights. Forward-thinking strategies will drive traffic to your website, grow your email list, generate sales and bring customers back again and a...