This fast-growing Neobank used by millions of users across Australia is growing out a new Applications Support team and looking for people of all levels. They have seen exponential growth since their inception and are innovative, market leading and at the very forefront of cutting-edge technologies. This known brand and platform are well established and loved by all demographics, Australia wide. This is a once in a lifetime opportunity and will allow you to hone your skill set to the highest level and work among the top developers in the industry.
Day to Day
Reporting to the Head of Development your mandate will be to support Java based applications.
The main roles and responsibilities for this position will include the following:
- Providing technical support for the banking applications
- Be readily available day-to-day to support ticketing within the team
- Maintain a high level of customer satisfaction in accordance with SLA's
- Identifying and developing tools to improve to customer support
- Improving the documentation processes
You’ll Need
We would love to talk with candidates who ideally have experience in a support environment or are truly passionate about helping customers.
You will need to have at least 3 years of software development experience using Java-based applications.
You will also possess the following skills:
- Excellent troubleshooting skills
- Strong knowledge of Java/J2EE
- Experience working with cloud based technology - GCP/AWS preferred
- Team player and versatile
- Excellent communication and call logging skills
For all of your hard work you will be rewarded with the opportunity to be an integral part of a high performing team within a successful and fun business.
Successful employees appreciate:
- State-of-the-art CBD offices - hybrid work environment
- Proximity to public transport
- Collaborative team environment
- Phenomenal company culture
- Making an impact for millions of daily users
- Outstanding salary package
For a confidential discussion regarding this role, please contact Charlie Anne Burgoyne by sending your latest resume to: charlieanne@talentrealised.com.au
Successful applications will be contacted by phone