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LEVEL 1 SERVICE DESK ANALYST - IT SUPPORT - NORTHERN SYDNEY

LEVEL 1 SERVICE DESK ANALYST - IT SUPPORT - NORTHERN SYDNEY

Job Title: LEVEL 1 SERVICE DESK ANALYST - IT SUPPORT - NORTHERN SYDNEY
Contract Type: Permanent
Location: NSW
Industry:
Reference: 803931
Contact Name: Lucas Tiley
Contact Email: lucas@talentrealised.com.au
Job Published: December 04, 2018 15:00

Job Description

The Opportunity
Permanent full time position joining a global enterprise. Great opportunity for someone looking to grow in the world of IT.  
  
Your New Role
The main roles and responsibilities for this position will include the following:
  • Providing first level phone/email support to staff members nationally
  • Management of incident queue with ServiceNow incident management system.
  • Contributing to any project work for example software upgrades
  • 35 hours per week. Weekdays 7am- 10pm
  
What You’ll Need
You’ll have 1 year experience working in customer service within a large organisation
  
We would love to talk to candidates who have solid IT technical knowledge.
You will also be able to demonstrate experience across / with: Microsoft Office and Windows OS (Versions 7 and 10)
or / You will also possess the following skills:
  • Excellent attention to details
  • Strong organisational skills
  • Effective written and verbal communication skills
  • Team player
  
The good stuff you’ll get when you get the job
For all of your hard work you will be rewarded with the opportunity to be part of a highly successful and fun business. 
Successful employees appreciate
  • Close proximity to public transport
  • The opportunity to work challenging projects across the organisation
Want to apply?
For a confidential discussion regarding this role, please contact Lucas Tiley from Talent.Realised on 0422266816
Please ensure ALL resumes are sent in WORD FORMAT ONLY.
Successful applications will be contacted by phone.

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